You can say, Sorry, we made a mistake and we will correct it. We will make the right order. Please forgive us. We are very sorry that you have not received your order as we promised. Please accept our apology and allow us to make a replacement order. [Explain how can you correct the mistake] I am soRead more
You can say,
- Sorry, we made a mistake and we will correct it. We will make the right order. Please forgive us.
- We are very sorry that you have not received your order as we promised. Please accept our apology and allow us to make a replacement order. [Explain how can you correct the mistake]
- I am so sorry that we have inconvenienced you by making a mistake. I am very sorry for this, and please accept my apology. [Explain how can you correct the mistake]
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You can say, I’m sorry about {insert problem here}. I’m talking with my team about exploring this issue more now. I just want to let you know that your issue is important to us, and we’ll get back to you ASAP with proper insight and solutions. Thanks for your patience,{name} An apology can be a simpRead more
You can say,