How did Mr Gessler react when he found the narrator wearing a shoe not purchased from him?
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When Mr. Gessler saw the narrator wearing boots not purchased from him, he said that those were not his boots. The tone was not one of anger, nor of sorrow, not even of contempt, but there was in it something quiet that froze the blood. He even took the narrator’s order without showing him any leather. After that, for the first time in front of the narrator, Mr. Gessler complained bitterly about the big firms who take away their work by advertisements and yet provided shoes of poor quality.
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