He said to me, “Madam, this is the best that we can provide.” Change into Indirect Speech
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Indirect Speech: He told me respectfully that that was the best that they could provide.
Explanation: When the reporting verb is in the past (said) and the direct speech is in the present indefinite tense (simple present tense), then the indirect (reported) speech will change into the past indefinite tense.
Present Indefinite Tense (is) > Past Indefinite Tense (was).
If the reporting verb is in the past tense, then the modals like can changes to could, may changes to might, will/shall change to would, have to changes to had to etc.
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Indirect Speech: He told me respectfully that that was the best that they could provide.