how to reply supplier for late payment?
how to reply supplier for late payment?
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When replying to a supplier for a late payment, it’s important to maintain a professional and courteous tone. Here’s an example of how you can construct your response:
Hi [Supplier’s Name],
I hope this message finds you well. I wanted to address the delayed payment for the invoice [Invoice Number] dated [Invoice Date].
I sincerely apologize for the delay in processing the payment. We understand the importance of timely payments and deeply regret any inconvenience caused to you and your organization.
We recently experienced unexpected delays in our accounts payable process, which resulted in the delay of several payments, including yours. However, please be assured that we are actively working to rectify the situation and expedite the payment process.
I would like to provide you with an update on the status of the payment. Our finance department is currently prioritizing the payment of outstanding invoices, and your payment is scheduled to be processed by [new payment date]. We are taking the necessary steps to avoid such delays in the future.
Once again, I apologize for any inconvenience caused. We value our relationship with your company and appreciate your understanding and patience during this time. If you have any concerns or require further clarification, please don’t hesitate to let me know.
Thank you for your cooperation, and we look forward to continuing our positive business relationship.
Best regards,
[Your Name]