“dear sir or madam” vs “to whom it may concern”, which one is appropriate?

“dear sir or madam” vs “to whom it may concern”, which one is appropriate?

1 Answer

  1. Dear Sir/ Madam is used in formal letters. It is part of a letter’s salutation and is traditionally used to open a letter that is addressed to a person of unknown name, such as a customer or client, or to a person whose identity is not known at the time of writing.

    To Whom It May Concern is used in formal letters. It is part of a letter’s salutation and is traditionally used to open a letter that is addressed to a person of unknown name, such as a customer or client, or to a person whose identity is not known at the time of writing.

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